Want to generate more income (savings) to your company (organization)?Why not start doing projects by your people in teambased ways by improving Q,C,D,S,M,E and all other subjects of importance to your company!Contact Ramli now at hp:+60192537165 / +60355450975 or email: ramlipromoter@yahoo.com

Ramli Abu Hassan Profile at : http://www.linkedin.com/in/ramlipromoter

Website/Blog: http://www.pramleeelvis.com

Facebook: http://www.facebook.com/ramli abu hassan

Biography of Ramli Abu Hassan

Ramli Abu Hassan is an author, trainer, consultant,speaker and promoter.He is Founder and Managing Director of Diversified Promotion & Service Sdn.Bhd.or DPS, a Malaysian locally incorporated company since 25^th June,1996.DPS have been mainly involved in the business of Training&Consulting,Professional Sports Promotion and Marketing of Malaysian made products both domestically and overseas.In the Training&Consulting business,DPS helps organizations both in the private and government sectors build world-class talent through unleashing their hidden talents as well as making continual improvements in their work areas, leadership and personal performances plus increase in their               knowledge of quality,productivity,team building and team working like Quality Control Circle / Innovative & Creative Circle (QCC@ICC) / Kumpulan Inovatif & Kreatif (KIK) for the Government Sector  and Managers’ Quality Team (MQT) /Quality Improvement Team (QIT.)

Recently on 19^th June,2012 Ramli have restructured his business and established Ramli Abu Hassan Training & Consultancy (RAHTC) to be better focused and concentrate all Training & Consultancy businesses under RAHTC.

 

He is the author of the book “Revolusi Aksi” or Action Revolution published on 24^th March,2006 plus hundreds of articles on quality and productivity improvements,sports management and promotions,human capital, leadership and general subjects like hobbies and travels. He has now,his own websites that feature  his thoughts,events and happenings.Go to Ramli’s Blog at pramleeelvis.com and related sites including at www.youtube.com/pramleeelvis . Ramli’s Profile can be viewed at www.linkedin.com/in/ramlipromoter. Contact Ramli at mobile:+6019-2537165/60355450975 and email: ramlipromoter@yahoo.com

 

He works with organizations to establish World Class Performance in their business and satisfaction of customers ,designing and establishing corporate universities (your in-house university or learning centres)as well as all aspects of Quality and Productivity Improvements. Ramli has been in collaboration with Global & Local Experts on subjects like World Class Performance,Corporate Universities,Quality Management Systems like ISO9001:2008,EMS,5S Good Housekeeping,PM’s Hibiscus Awards,OSHA,Quality,Productivity and Sustainable Development Initiatives including Environment plus his other areas of Professional Sports Promotion and Management.

 

He is an active member of the Malaysian International Chamber of Commerce and Industry(MICCI),Business Council for Sustainable Development of Malaysia (BCSDM),American Society for Quality (ASQ),Institute of Quality Malaysia (IQM) as well as the Malaysian Representative for World Boxing Council and World Boxing Council for MuayThai.Ramli also have good collaboration with many major sports organizations both in Malaysia and Overseas like PESAKA,MABF,KBC,IBF,UBO,IBA and others.

 

In his past corporate working experience from 1976 to 1996,he was the Head of Total Quality Management Secretariat at Perwira Affin Bank Berhad (now known as Affin Bank Berhad) as well as an Executive at Matsushita Electronic Components (M) Sdn.Bhd.

 

Ramli graduated with a Diploma in Public Aministration at Universiti Teknologi MARA in 1981 and completed his MBA(TQM) with Newport University in 1996.

 

How’s your company performance this year (2012)?Did you make a good profit or just a normal performance or worst still made a loss?If sales are so difficult why not do more projects internally to save costs or eliminate your many errors especially by Top Mgmt?Contact Ramli asap!

Greetings again for the coming XMas and New Year 2013! (only a few more days left…)

As all of us review our end of the year business performance as well as our own personal performance for 2012 we will come to reality as to the facts and datas of it all!Did we met our original targets or even our revised targets in consideration of the many world’s unexpected events or natural disasters as we never thought would happen when we did our 2012 Business Plan!

As they say it is not that easy to generate new sales as the market conditions and world global economy is really on an upheavel like EU Debt Crisis,Middle East Political Instability,China and India economic adjustments as to meet their ongoing “good run” as well as natural disasters that are happening everywhere.Maybe ASEAN performance looks encouraging with countries like Philippines and Indonesia moving Up and Up!

As for us at the company levels we may need to understand where our money really being spend on and are they giving us the profits as planned?So,Ramli in brief here would like to suggest that if sales are so difficult to make why not learn to do projects internally or at your many business processes to SAVE COSTS!

You can save costs by eliminating “stupid” or careless errors in your daily work as well making sure Top Mgmt are making all the right decisions and judgements plus investments!

Errors are created because you did not do your work right the first time and need revisions (some even 3-4 times) to finally get the job done right!

Why all these happenings?Mainly its People problems.They do not understand what is actually needed to be executed and done well.So there is a kind of trial and error thing where jobs are not done perfect at one go!Knowledge is key to all of People’s problems.How do we make sure our People are well trained and competent enough to do their work right the first time?Do we have excellent onboarding programmes or OTJ training and even good supervisory guidance esspecially to new recruits?

Next,do we have excellent teamworking established in our company especially at all the workplaces?Do we have Great Workplace Leaders and know their Main Roles&Responsibilities?

Ramli would like to propose as for 2013,there must be great changes in the way we Think,Do,Measure and Discipline our daily work,weeks,months and year.This is the Action Revolution (Revolusi Aksi) Cycle which Ramli have introduced in his book in March 2006.We need to think all ways of making improvements in areas of QCDSME and by following the 7 factors in each of these 4 important Elements (Phases) we can at least do some great work and produce great results that save money,generate profits and improve the performance of our people!

Ramli is a strong promoter and doer of all things about Quality,Productivity,Cost Savings,Safety,Morale Up and Environment Protector plus a host of other focus areas.

To do all these we need projects and as Dr.Juran once taught ” a Project is a Problem due for solution”

We need to do many projects around our many business processes and do that we need TEAMS in action!

Ramli have promoted,nutured,facilitated,trained and evaluated TEAMS in action like QCC,WIT,KMK,KIK,MQT and of other names from start to end and from their results or outputs they really have shown great results from the innovations and creativity plus excellent teamwork.Only with Teams can we realistically eliminate or reduce the Company’s Cost of Poor Quality (COPQ) due to errors of all kinds!By projects we can slowly but surely reduce all these wastages and loss of money by all the Control and Improvement activities we do.We can establish our poke yoke system (fool proof) where such stupid errors will not happen again and the company can save loss of money and help the budget work rightly as planned.Studies shown that we at times can waste about 20 to 30% of our sales turnover due to COPQ factors!

So,if the Malaysian Govt have now a work force of 1,400,000 people then we can establish about 140,000 KIKs in all the Govt Ministries,Agencies,Departments etc..with about 4 to 10 members per KIK then just imagine the 140,000 projects can be done every cycle (best is 4 to 6 months period per KIK project cycle).If each KIK can help save RM1,000 per project then with 140,000 projects completed on time and in full,the Malaysian Govt can help save or record a saving of RM140,000,000 every KIK Cycle!Wonderful!

Sadly this push or drive for more KIK are not done or not forcefully made even though KIK have been introduced almost 30 years already since 1983 in Malaysia.Japan introduced QCC in 1962!

So,we need continual study and knowledge about QCC@KIK in all our Malaysian Workforce to make Malaysia relevant as a growing and developed nation of High Achievers and High Income Nation with a target per capita income of USD15,000 in 2020!Can we do that?Easily we can if we can establish this 140,000 KIKs in the Malaysian Civil Service.

So,we need PROJECTS in our workplaces and that also applies to the Private Sectors and GLCs.

We need REVOLUSI AKSI and Competent Workforce with Dynamic Leaders and Capable Managers!We need CONTINUAL IMPROVEMENT with Control and Breakthrough Projects all the time year around!

So,2013 is a great year to get all these done and make a great difference in the RESULTS  as far as your PROFITS,PEOPLE,BRAND,MARKETS AND ALL THINGS GREAT by end of 2013!

Do contact Ramli Abu Hassan at mobile:+60192537165 / +60355450975 or email: ramlipromoter@yahoo.com.

There is no failure in life except the failure to participate!

Happy New Year 2013!

When the going gets tough,the tough get going!Life is a constant challenge so unleash your hidden talents to infinite levels…

YOU know there’s a song by that name above and Ramli being a 55 year old (this 1stNov,2011) realized that luck is not only a vital factor for our personal success but we need lots of  hard work,smart thinking and right timing (not forgetting like in Malaysia,right connections..)

Anyway,like whats happening for those people who are effected greatly by the recent major eathquake and tsunami in Japan,they too must take note that “when the going gets tough,the tough gets going”.Many thousands of lives are lost,lots of tears have flowed,people assets and personal belongings are lost,the future looks so challenging BUT LIFE MUST GO ON AND WE MUST MAKE IT THROUGH THESE HARD TIMES.

Ramli pray for all those affected and May Allah SWT show YOU the way for His Many Blessings and Mercy.

Watch these videos from YouTube:

Regards from Ramli based in shah alam,malaysia mobile:+6019-2537165 and email: ramlipromoter@yahoo.com

How to “beat” the Big Boys of Consulting with your thoughts,proposals and projects that can make your clients achieve Great Results & Great ROI?YOU Must get them to notice U,believe U and pay U for your services..that’s simple actually…

Ramli have been a Full Time Entrepreneur since he turned 40 on 1stNov,1996.

Ramli used to work with Matsushita (17 years) and Affin Bank (4 years).

Ramli is involved in the business of Training & Consulting,Sports Promotions and Trading (Import & Export) till today but Training & Consulting is the main earner now.Sports Promotions need good sponsorship in cash and kind which is so difficult nowadays and Trading is slow due to lack of available funds ….so Ramli’s Business Journey keep on  moving in search of great results,profits and benefits to all customers and people around us especially.

Who are these BIG BOYS of Consulting that Ramli and all small time Consultants always fear who comes like a Tsunami and “takes away” the biggest chunk of Malaysia’s Consulting & Training Business available “on the table” not forgetting those “under the table”?Many of these Big Boys are foreign companies that have offices around the world and are of course global players and “rich companies” status also.

Can we beat them or stay away from them or maybe even joined them?

Like what Ramli’s Business Associates tell Ramli “they are big names and they have better ways to get business and customers love them and willing to pay “sky high fees” even though the package or contents are like Malaysian based Consultants!”How to compete and how to “beat” them for business in Malaysia or ASEAN Region?Maybe the best option nowadays is have a STRATEGIC ALLIANCE,PARTNERSHIP OR USE THEIR NAME AS OUR BRAND (LIKE FRANCHISE) Maybe the final consideration is MONEY needed to do all these options or just be your ownself and keep on doing your best with what you possess and that can offer the 3Es of Ramli’s Revolusi Aksi (Action Revolution) Business Formula for Great Results ie.EXCELLENCE,EXCITEMENT AND ENTHUSIASM…want to learn and know more..please call Ramli Abu Hassan at mobile:+6019-2537165 or email at ramlipromoter@yahoo.com or visit http://www.linkedin.com/in/ramlipromoter for his Profile and read all his BLOGS here and at rahoblog.blogspot.com…

Some infos about the Big Boys of Consulting : (Ref:Wikipedia English):

Management Consulting Firms Rankings

The webservice “vault.com” annually prepares a list of the top 50 consulting companies in the US and Europe. The rankings consider company culture, practice strength, prestige and compensation, among a few other parameters. The Top 25 for 2011:

Top 25 in the US  Bain & Company (8.492) The Boston Consulting Group (8.176) McKinsey & Company (8.159) Analysis Group, Inc. (7.251) The Cambridge Group (7.178) Deloitte Consulting LLP (7.162) Oliver Wyman (7.123) AT Kearney (7.089) Triage Consulting Group (7.024) 10. Censeo Consulting Group (6.903) 11. West Monroe Partners (6.899) 12. Cornerstone Research (6.897) 13. PricewaterhouseCoopers LLP (Consulting Practice) (6.890) 14. Alvarez & Marsal (6.844) 15. Trinity Partners, LLC (6.840) 16. Booz & Company (6.814) 17. Milliman, Inc (6.795) 18. Strategic Decisions Group (6.774) 19. PRTM (6.769) 20. Gallup Consulting (6.761) 21. Diamond Management & Technology Consultants (6.753) 22. Health Advances, LLC (6.729) 23. Strategos (6.704) 24. The Brattle Group (6.696) 25. Monitor Group (6.694)

Top 25 in Europe  Bain & Company (8.579) The Boston Consulting Group (8.390) Roland Berger Strategy Consultants (7.596) Booz & Company (7.528) Oliver Wyman (7.245) OC&C Strategy Consultants (7.100) Accenture (6.994) A.T. Kearney (6.861) Monitor Group (6.845) 10. PRTM (6.698) 11. Diamond Management & Technology Consultants (6.446) 12. Candesic (6.412) 13. Arthur D. Little (6.405) 14. Deloitte Consulting LLP (6.362) 15. AlixPartners, LLP (6.340) 16. Alvarez & Marsal (6.336) 17. Hay Group (6.297) 18. NERA Economic Consulting (6.258) 19. Hewitt Associates (6.081) 20. PA Consulting Group (6.018) 21. ZS Associates (5.980) 22. Simon-Kucher & Partners (5.924) 23. Corporate Value Associates (5.813) 24. Celerant Consulting (5.795) 25. Ernst & Young (Consulting Practice) (5.761)

Malaysian Youths if do not know the value of DISCIPLINE they will soon become Malaysia’s Biggest Danger and Hindrance of a Nation of Noble Character,Values and Great Power!Read on…

Ramli was surprised that his youngest son Zaim Bukhairi (only 16years old) have friends who Ramli just observed behaving with poor discipline,no manners,revving their motorbikes like they own the streets of Shah Alam,talking like shouting,maybe also the smoking type and maybe never pray their solat 5 times a day and what have you?Are these kind of Gen Y or teens we want for FUTURE MALAYSIA?

Who helped shape their character and behaviours what more their  attitude,skills and manners?Of course their parents are the KEY PLAYERS and also their teachers in school and elder brothers and sisters and people old enough to advice them!So,maybe these KEY PLAYERS  are not performing their roles & responsibilities well enough and if we rate them maybe they are at the rating of 2/10 ie.POOR

What to do?

Ramli is getting worried about “wiwi” whom we in the family called my youngest son!We allow him to choose his friends or buddies but now there are strong doubts this kind of friends may not seem to be good enough to help him establish a strong discipline person with good character,strong motivation for success,honest,polite,trusty and so many other good values that we want our children to possess and reflect in their personality.

Wiwi may have the strong base of loving,caring,discipline from his family BUT if he is weak in maintaining his stand of good discipline he may falter or lose all these good values and start possessing all the bad values that his friends may passed on or influenced him or worst still get “trapped” in their bad environment and find difficulty to “get out” of the gang!

So,what to do urgently and more actions needed?

Ramli in his book “REVOLUSI AKSI” have stressed the 4 Main Elements in the Revolusi Aksi Cycle that are :

• Thinking (Pemikiran)
• Doing (Tindakan)
• Measurement (Pengukuran)
• Discipline (Disiplin)

Based on the 4th Element ie.DISCIPLINE it shows the great importance that we must focus to make DISCIPLINE IMPORTANT ALL THE TIME in our cycle of living towards EXCELLENCE.

After we have done the 3 ELEMENTS well,we must ensure to establish DISCIPLINE in our processes,work,projects and environment.If you read the book,you will undertstand the 7 factors involve in the DISCIPLINE element.These 7 Factors are:

• Rukun Iman (as in Islam)
• Shitsuke (as in 5S Philosophy)
• Corporate Social Responsibility (CSR)
• Kepimpinan (Leadership aspects)
• Kumpulan (Team aspects)
• Komuniti (Community aspects)
• Global aspects

Based on these wide approaches,DISCIPLINE must be establish at all these 7 areas and by instilling discipline at the highest level,we can at least ensure we can HOLD THE GAINS or INSTITUTIONALISED all our hard work of the 3 earlier elements and sustain and maintain all the good results always and keep on improving all the time.Only with a discipline approach we can sustain all these good results .

Ok,so how we relate this importance of discipline to our children?

The Family and School must become the important “vehicle” to “build” discipline in our kids to the highest level like those we see being produced at Military Schools like WESTPOINT IN USA and RMC IN MSIA  and others.

These are establishments that are well respected around the world and they continually produced graduates of great callibre and later become Captains of Industry like CEOs,Directors and Important Business and Govt Leaders.

So,maybe our schools have to make discipline a core focus area by all Pengetua and Gurubesar and with the support of the PK HEM incharge of discipline of the school plus the Prefects Board hopefully the school discipline level will become good to best and all cases of indisciplinary acts like bullying,”ponteng”,smoking in school,theft,absence from class,poor results due to laziness and so many other factors can be slowly reduced and finally eliminated.However that is not easy to do or achieve now in our SRK and SMK.

Our teachers and students now fear the “bad hats” of their school and these bad hats are ready to create a lot of mischiefs,harmful actions and “what have you” that make the teachers and fellow students life stressful,miserable and disgusting at times since like nothing or no good actions can be done?

So,like the behaviours of my WIWI friends that I observed today,we must be worried and can we take enough good effective actions to help them become more discipline and become better students and individuals when they complete school?

Now,the use of the ROTAN  or caned is almost like banned in school and any small canning action by a teacher will create great uproar by the parents involved.The parents will not allow such canning by teachers to their children even though their children have created a serious indiscipline act like stealing,bullying or smoking in school regularly.

Can we allow the teachers to rotan our kids?Can we personally hand over our own rotan to the teachers to canned our kids if they go “out of control” or we ourselves canned our kids if informed by the teachers concerned?maybe many of the parents of today refused or like “afraid” to punish their kids!We have become so “soft” and “so kind” to our kids not like the times of our own parents and grandparents before.WE MUST CHANGE OR TRANSFORM to become Great Parents of Strong Discipline to ur Kids!

So,what other actions can we take to establish DSICIPLINE to our children?

If we do not see this as a Major Threat and Danger to Malaysia,then maybe by 2020 our Gen Y & Gen X will become “USELESS MALAYSIANS” where they become more of a liability to Malaysia rather than a strong asset or bring great impact to Malaysia’s results!We need millions of Discipline Rakyat to uplift and upgrade Malaysia’s World Class Performance and if at this early age of our kids that lack all these strong fundamentals of discipline,good values,strong moral values and motivation to succeed ,we definitely will not reach our aspirations of Vision 2020 that was coined in 1981.

DISCIPLINE is and must be everyone’s responsibility and like in Ramli’s Revolusi Aksi Cycle,only with Discipline install can we ensure our work,our projects,our ASPIRATIONS are realized on time and in full.

We need more ideas and actions to make Discipline Work in Malaysia especially for our young generations like GenZ,Gen Y and Gen X and when they grow up as Leaders,Followers and Baby Boomers Gen,they become a great asset to Malaysia and eliminate all the wastages and errors that an Indiscipline Generations can create or produce.

DISCIPLINE is so IMPORTANT and we all must make it take place in the best of time and in what ever ways even if we must or need to ROTAN our children before they face the ‘REAL ROTAN” if they are sentenced to PRISON AND THE ROTAN for criminal acts or indisciplined acts!

Contact Ramli at 019-2537165 or ramlipromoter@yahoo.com for any enquiries or assistance.

 

 

 

 

Sinopsis Revolusi Aksi

Revolusi Aksi lahir sebagai kesinambungan daripada Revolusi Mental cetusan pemikiran Allahyarham YB Senu Abdul Rahman – yang terkandung dalam buku beliau – yang ditulis dengan tujuan untuk: “Mengubah cara berfikir, pandangan dan sikap anggota masyarakat bagi menyesuaikan diri dengan kehendak masa untuk mendorong mereka lebih giat lagi bagi merebut kemajuan dalam segala bidang hidup. “

Bagaimanapun, Revolusi Mental gagal memberikan kemajuan yang diharapkan kepada bangsa Melayu. Bimbang dengan nasib dan masa depan bangsa Melayu, maka penulis telah mendapat ilham untuk menghasilkan buku Revolusi Aksi ini. Melalui buku ini, penulis menggagaskan agar bangsa Melayu mengubah cara bertindak (action-mode) mereka daripada hanya berpaksikan revolusi mental atau minda kepada suatu mode yang berteraskan revolusi gerak langkah atau aksi.

Penulis juga telah mengilhamkan Fomula Revolusi Aksi – 4E x 7-7-7-7F. Ini merupakan formula 4 Elemen Utama dalam Putaran Revolusi Aksi yang mengandungi elemen Pemikiran, Tindakan, Pengukuran, dan Disiplin. Bagi setiap elemen tersebut, terkandung pula 7 faktor utama yang tersendiri di mana jika diamalkan, akan menghasilkan Revolusi Aksi yang efektif, efisien dan menyeluruh serta akan mencapai sasaran yang telah ditetapkan.

Revolusi Aksi membawa definisi “sesuatu perubahan radikal dalam sistem sosial kemanusiaan di mana kelompok atau komuniti manusia digalakkan bergerak langkah (beraksi) untuk mencapai hasrat atau matlamat yang telah ditetapkan. “

Revolusi Aksi adalah ‘budaya ingin (mesti) bertindak segera’. Kita tidak perlu hanya berfikir sahaja tetapi setelah berfikir begitu lama, kita perlu mengambil gerak langkah untuk menghasilkan kerja yang terbaik dan memuaskan.

Revolusi Aksi diharapkan mampu menjadi pemangkin kepada gagasan Revolusi Mental yang terdahulu dalam memajukan bangsa Melayu. Diharapkan Revolusi Aksi juga akan memberikan inspirasi dan inovasi kepada bangsa Melayu agar bertindak untuk melakukan perubahan daripada hanya bersikap statik kepada aktif, seterusnya mendapat hasil di atas segala aksi yang telah dilakukan itu, Insya-Allah.

Untuk keterangan lanjut,sila hubungi:

Ramli Abu Hassan – hp +6019-2537165

Emel utama: ramlipromoter@yahoo.com

emel: revolusiaksi@gmail.com atau revolusiaksi@yahoo.com.my

Pengasas Gerakan Revolusi Aksi

 

Revolusi Aksi or Action Revolution teaches us to act for great results!Have U read Ramli’s book titled “Revolusi Aksi”?Here’s a present for U -Your Solat Performance Scorecard-copy it and measure your results!

For more of Revolusi Aksi contents,please see the postings in this BLOG and also order your book/s to Ramli.Price per book with delivery anywhere in Malaysia by Post Express will be @ RM 40.00 per book.Please make payment at Ramli Abu Hassan ,Maybank Acc No.164173649135.Books while stock lasts.

See the book cover here:

Anyone need help or to understand the usage of this Solat Performance Scorecard,kindly call Ramli at +6019-2537165 or emailed at ramlipromoter@yahoo.com.

Ramli also invite any Financial Assistance from YOU.Please remit your contributions to Ramli’s Maybank Acc No.164173649135.

Thank You.

The greatest threat to Malaysia in building and unleashing her GenZ,GenY especially is the Discipline factor!Why?

Ramli have written his maiden book titled “REVOLUSI AKSI” or Action Revolution and was published in March,2006 and was made available at all the major Book Shops in Malaysia like MPH,Popular and the smaller book shops all over Malaysia.

In this book there is the all important Revolusi Aksi Cycle that comprised the Pemikiran (Thinking) element followed by the Tindakan (Action) element then Pengukuran (Measurement) element and lastly the Disiplin (Discipline) element.All these 4 Main Elements have their own sub-7 factors and that means the Revolusi Aksi Cycle totally comprised the 4 Main Elements and 28 sub factors.Please get hold of this book written firstly in Malay and hopefully Ramli will get the English translation published by this end of 2010.Inshallah maybe with some revisions.

Why Discipline is a major criteria for Malaysia to become a Developed Nation with World Class Performances like High Income Economy,World Class Ranking corporations and World Class Knowledge citizens.

Discipline is the key to ensure our systems are in control and assured for repeat excellent performance.Without discipline in our People or Processes we cannot continually sustain an output and outcome of great products and excellent services.To ensure our national airline like Malaysian Airlines to fly with a 100% zero accident or fatality,we need to always ensure the discipline in her people and processes are always at the best and following to all Best Operating Practices or Standards of Procedures initiated earlier.Once we have “short cuts” or non conformance either minor or major then there will be problems or accidents happening in our company with all the processes involved or concerned.

This is true also in the many hospitals of the country!If our doctors do not work to their best and with great discipline then there will be many cases of wrong diagnosis of patients medical problems,wrong or errors in giving medical prescriptions and worst still error in making surgery or medical treatments.

This is also true in schools and universities where teachers must ensure discipline is the order of the day for all students.Timely arrival or punctuality in class is a must and norm no tolerance for 1 minute delay or constant late coming!With this discipline of time management then these young students will then become very time management experts or professionals where they will come to work on time and get all their projects done on time and in full always.No more the tidak apa attitude as branded for Malaysians both locally and globally.Malaysians must now project a greater discipline approach and “brand” to all nations of the world just like what the Japanese or even Koreans have done!

Is it the older Generations like Gen X and Baby Boomers slacking in their discipline of the children and people at work?They prefer to become “so kind” and do not want to make their children “unhappy” or argue with them?If you work in the military or police then discipline is priority number one and no compromises are allowed or tolerated.Why?It is a fact when there is great discipline we get order and we get things done as planned and with great results.

How then to instill discipline in our work and at home for our kids especially all these Gen Z and Gen Y?

There are many ways of doing it but lets discuss a few of them here.Firstly we must be clear with our mission or goals.What do we want to achieve for our company or family.If we want to be the No.1 Bank in this country or ASEAN then we must always make clear to our people about this mission and what are the ways to achieve that mission.Companies like FedEx knows that their parcel must reach their destination by 10.30 am in the next morning at least and thats what they promise to their customers.Same also to Pizza Hut that promises to deliver their hot pizza within 30 mins or so to their customers locations if not Pizza Hut will give you free for your order!

Without strict discipline or work how can we deliver such service guarantees to our customers and say we are a World Class company!So,to instill discipline must we use the rod or cane to our children or students?Should we give more “carrots” to working people or manage by fear if we want to instill discipline especially at work?

Ramli thinks the cane or rod is good alternative and like in Islam,we must teach our kid at age 7 to pray or solat and by age 10 if they still refuse we must caned them!If we dont act then these kids when they grow up to ages of 12,15,17,19 or even 21 they become verindisciplined and can become a nuisance and they create more “dosa” for them as things that are to be done without failed for adult Muslims like solat are not performed and even criticised by some as not important!Maybe thats why with this poor discipline,surveys have shown only 15% of adult Muslims pray 5 times a day!What a great problem of the Ummah!

If you read Ramli’s book,you will also find all the consequences of poor discipline to the home,company and nation.Facilitation skills is so lacking nowadays and Ramli realized many companies do not possess many good facilitators and also coaches to assist their people and teams to become high performance individuals and teams.

As Ramli also provides training and consultancy in areas like World Class Performances,People Development,Team Excellence through Projects,TQM subjects,establishment of Corp U (your inhouse U) and others,you can contact Ramli for meeting to your current needs for training and organisational development.Please call Ramli’s mobile at +6-019-2537165 or email at ramlipromoter@yahoo.com

The Importance of Ramli’s Philosophy on the 3Es’ towards World Class Performances in Private,Public and Social Sectors like in Malaysia & ASEAN!

Ramli have written his book titled “Revolusi Aksi” or Action Revolution in 2006 and the book actual released to the Malaysian market was on 24thMarch,2006 during the KL International Book Fair held at PWTC in KL.

Ramli have written many articles and have tried many ways to promote,teach and build communities of Revolusi Aksi practitioners especially in Malaysia.

Now,Ramli once again want to emphasised the importance of the 3Es’ factor in this Revolusi Aksi Philosophy and Methodology of making sure we get the RIGHT Results with the RIGHT Actions!

The first of the 3Es  is EXCELLENCE.

To achieve Excellence in our work and play we must aim for the best always.Normally Leaders must possess this attribute of becoming an Excellent Person ie.a person with Great Mind,Great Action,Great Dynamism,Great Preseverance,Great Leadership and many other attributes of a Great Leader.

To achieve Excellence we must also know what is World Class Performance ie.the best among the best in the World.Like in Ramli’s teaching of World Class Performance,Ramli stressed the World Class Performance is like participation in the Olympics where you must be the best of the best atheletes to reach the FINAL of the particular event.Only when YOU are in the FINAL can you consider as the best in the world and if you win the Final race then you become the Champion or No.1 in the World!

Motorola is a World Class Company because it strieve so hard in 1982 when one of the Directors mentioned that “Motorola Quality really stinks” and so Motorola decided that they must improve towards Excellence!

So,Motorola initiated their many actions in this 6Sigma Journey of Excellence and through the 10 years or so,Motorola finally achieve “their quality that smells like perfume where they now tolerate only about 3 defects per million production” and that have helped them to improve their business,their reputation as far as quality of their products and services are concerned and also quality of the people or talents.

Excellence must be a passion especially among Leaders and if Leaders do not go for excellence then don’t be a Leader just be a Follower!

Excellence must be a Prerequisite for Top Management candidates and only with this excellence in whatever they do can move the organization to that World Class Levels of Performances.

Next of the 3Es is Excitement.

All people must show excitement in their work and play.Excitement is all about being happy and enthusiastic because something good is going to happen at your workplace or at home!

Once the Top Management have introduce the Business Plan of the Year,all Middle Management must show their support by actively and enthusiastically promoting and stressing the contents of the Business Plan to their many subordinates especially the workers level.

Excitement must now be a prerequisite for Middle Managers levels so that together with Top Management Excellence and Middle Management Excitement then we can achieve many things we want in our business or family since the Revolusi Aksi is now moving full steam ahead and will work as planned!

However without the application of the last of the 3Es ie.Enthusiasm especially from the Workers level then it is so difficult to achieve World Class because we need all 3 levels of commitment,cooperation and collaboration to work in any company or entity concerned!

Ramli once read from Tan Sri Konosuke Matsushita’s teachings that with enthusiasm a worker that is not smart or have higher education qualifications can still outperform others around them because their enthusiasm will become like a “magnet” that attracts all the “iron fillings” (people) around them and that moves the organization to World Class Performances also.

So,all workers must possess this Enthusiasm together with Excitement (among Middle Managers) and Excellence (among Top Management).

All these 3Es can also be possessed by all levels of Management in a company through training and practice preferably through projects based but like Ramli have emphasized earlier each strata of Management have their core competencies to achieve and with these 3Es of Revolusi Aksi at least attaining World Class Performances is no more a dream but a Road of Hope and Certainties assured.Inshallah.

For training and consulting work on these subjects like 3Es of Revolusi Aksi,World Class Performances,Corp U,TQM,all the QCDSME+I factors,Team Based projects like MQT,ICC@QCC,KIK@KMK and others,please contact:

Ramli Abu Hassan-Principal Consultant

Diversified Promotion & Service Sdn.Bhd.

Mobilephone:+6-019-2537165

Email: ramlipromoter@yahoo.com

Let’s further study,understand and take the right actions (revolusi aksi-action revolution) after the mental revolution on the subject of Quality & Innovation and all related matters..

Read this printed texts from the discussion boards at ASQ…

Reference: from American Society of Quality Discussion Boards…. Process Control vs. Innovation Posted: Oct 11, 2006 11:09 AM Reply I just read an article by Joshua Greenbaum in the latest issue of Intelligent Enterprise magazine. Titled “Don’t Let Process Become an Innovator’s Dilemma,” he reinforces some earlier thoughts by others. I remember first reading about this on Tor Dahl’s site and his wonderful article on the Unfreezing of America. It seems that the more we map and refine and measure and lean-out our processes, the less innovation there is. Here’s a short exerpt from Joshua’s article: “It’s important to note that the companies Benner and Tushman researched had all implemented ISO 9000, Six Sigma or Total Quality Management–process improvement methodologies that, it turns out, were just as successful at creating a straitjacket for innovation as they were at making sure quality was a major company goal. In Cole’s case study, NTT was a former Deming Prize winner, the quality world’s equivalent of a Nobel or a Pulitzer. The bottom line: Even though these companies were good at process, they missed the opportunity to be innovators.” Just like the gambler needs to “Know when to hold ’em and know whan to fold ’em,” we in the quality profession need to understand when to promote freeze and when to promote thaw. Links: Tor Dahl: http://www.tordahl.com/ Unfreezing of America: http://www.tordahl.com/articles/Productivityorquality.htm Innovator’s Dilemma: http://www.intelligententerprise.com/showArticle.jhtml;jsessionid=T4U1DTUDNSAJIQSNDLRSKHSCJUNN2JVN?articleID=192700959 My blog on this: http://auditguy.blogspot.com

William Pflanz Posts: 1,400 Re: Process Control vs. Innovation Posted: Oct 11, 2006 12:25 PM Reply I read the article you suggested about Unfreezing of America. Here is a quote from it. One of the consequences of freezing is that waste is eliminated. That causes a significant gain in productivity. However, when all waste is removed, and no other change occurs, productivity improvement falls to zero. And that is why, in our opinion, Japan’s productivity growth has been negligible for the last 14 years.…The “freezing” of the U.S. coincides with the Quality Revolution, and it is not a coincidence. The rate of productivity improvement in the U. S. dropped dramatically with the start of the Quality Revolution and did not recover until 1995. I realize you are trying to create a discussion on innovation but do you really believe what Tor Dahl is saying? We have enough statistical knowledge to know that it is not enough to correlate two unrelated events and draw causal conclusions from it. There must be some basis for tying the two together. I see nothing in the article that supports his hypothesis. Just because you are labeled as a Six Sigma company does not tell you anything about its business management processes or whether or not it is innovative. Ignoring the fact that quality management practices may or may not be practiced correctly in any given company or industry in Japan, other economists have tied Japan’s lack of productivity to poor government and management policies. The example given for the computer industry is interesting in that the productivity gains were in hardware not software. The poor quality and lack of efficiency of the software were actually hidden by the technology improvements of the hardware. The faster chips meant that software producers could be wasteful. To quote the author again, here is his understanding of productivity and quality: To understand productivity, we must understand quality. · Quality happens when we remove all variation in a product or a service; productivity happens when we introduce variation in a product or service. · Quality freezes a process; productivity unfreezes a process. · If we freeze first, productivity improvement will drop to zero if no change occurs; if we unfreeze first, productivity will increase, and quality will help lock in the gains. · To improve productivity and quality, we must unfreeze first, and then freeze to lock in the gains—and then unfreeze again to avoid stagnation. Quality never removes all variation because that is not possible. If quality means continual improvement than it also never freezes the process. Every time a process is improved, a change in the process occurs that by its nature increases variation compared to the past. It does not have to come from innovation but it could. The author takes quality to mean that its only purpose is to institutionalize a process change so that it can be repeated. That is a very narrow view of quality. It does not appear to me that Tor Dahl has a very good understanding of statistics, variation and quality principles. In my opinion, (and I think Juran and Deming thought the same)innovation is a separate activity from quality. Quality does not prevent innovation but does benefit from it if it it increases customer satisfaction or provides new products and services that meet or exceed the customer requirements. I still think that this discussion on innovation would progress better if there was a more common understanding of what is meant by innovation. Bill Pflanz

Akio Miura Posts: 1,541 Re: Process Control vs. Innovation Posted: Oct 11, 2006 1:47 PM Reply I entirely agree with Bill. It does not appear to me that Tor Dahl knows what NTT and Deming Prize are. NTT learned quality from AT&T around 1948 and Ishikawa learned it from NTT after that. Old time NTT was Ishikawa’s teacher. So NTT had no difficulty in getting Deming Prize. By the way, Deming prize winner is not always good in quality management and productivity. I know it because I taught NTT people quality assurance and management at my courses. Also I helped a couple of big companies boasting of Deming Prize get certified to ISO 9001. Their smartness level was no different from that of small companies of only 10 employees in country town. Their “fishbonehead level” was above small companies. Moreover, I am monitoring NTT’s performance from the viewpoint of their customer. Seeing is believing. I think the way of Tor Dahl is “believing without seeing”, and it is quite baseless and risky. As I have not read Tor Dahl’s paper, my comment looks to be baseless, but I am based on comments of Bill who I believe 100%, as well as Dennis. Akio Miura

Brad Masters Posts: 555 Re: Process Control vs. Innovation Posted: Oct 11, 2006 11:48 PM Reply I read the Unfreezing of America, and the Innovator’s Dilemma. Honestly the image that came to mind? Don Quixote, out slaying the windmills. http://en.wikipedia.org/wiki/Don_Quixote In my opinion, process control facilitates Innovation, not hinders it. You can have the greatest idea in the world. But if you can’t produce it reliably, no one will want it. If you’re really interested in learning about how to advance Innovation, I refer you to Roger’s Diffusion of Innovation. While formalized in 1962, he has published numerous papers advancing/revising/and improving his theories. By developing classifications based on human nature and their acceptance of change, and developing a five stage model for diffusing innovation, his work stands as a testament of good theory, and a building block for advancing innovation. http://en.wikipedia.org/wiki/Diffusion_of_innovations

Dennis Arter Posts: 45 Re: Process Control vs. Innovation Posted: Oct 26, 2006 3:55 PM Reply Thanks Guys! Your responses to my original posting of October 11 were relayed to Tor Dahl by one of his friends. This caused him to initiate – first by e-mail and then by telephone – some conversations with me. My life has been enriched!