KIK@ICC Training from RAHTC -Sebut Harga dan Cadangan Kursus dari RAHTC untuk 2015.Hubungi Ramli 0192537165 atau emel: ramlipromoter@yahoo.com

Tajuk:Sebut Harga & Kertas Cadangan Bimbingan Kumpulan Inovatif dan Kreatif (KIK) dari RAHTC
Pengenalan:

Sejak 1983 lagi,pihak Kerajaan telah mula memperkenalkan aktiviti kumpulan iaitu kumpulan meningkat mutu kerja atau KMK dimana setiap Kementerian,Agensi atau Jabatan kerajaan digalakkan untuk menubuhkan KMK dan kemudian KIK mereka berpandukan kepada PKPA Bil 7 Tahun 1991 dan yang terbaru PANDUAN MENGENAI KUMPULAN INOVATIF DAN KREATIF(KIK)KERAJAAN MALAYSIA,JABATAN PERDANA MENTERI MALAYSIA,
1 NOVEMBER 2009
Dengan permulaan yang baik dan bersistem maka bilangan KMK telah mula bertambah dan Konvensyen KMK dari peringkat Kebangsaan,Negeri,Kementerian dan Jabatan telah mula bertambah dan setiap KMK yang terpilih harus membuat persembahan di peringkat tersebut dan jika berjaya di pilih berpandukan kepada sistem penilaian KMK mereka akan maju ketahap kebangsaan.
Pada tahun 2009,Kerajaan telah mula menukar nama KMK kepada KIK (Kumpulan Inovatif dan Kreatif) hingga sekarang.
KIK adalah kumpulan kecil diantara 4 hingga 10 ahli bekerja di tempat yang sama dimana KIK akan menyelasaikan masalah atau membuat penambahbaikkan kerja dari aspek kualiti,produktiviti,kos,keselamatan,moral dam juga penghantaran.Setiap KIK akan mengapplikasikan alat2 QC yang asas dan baru serta alatalat yang sediaada dan perlu dalam projek KIK mereka.
Dengan berpandukan Kitaran Kualiti Deming atau PDCA,KIK akan membuat dan menghabiskan projek mereka berpandukan kepada jadual dan aktiviti dalam Kitaran PDCA tersebut.
Semua projek KIK yang selesai atau Berjaya di laksanakan perlu dipersembahkan pada pihak Pengurusan agar dapat di nilai dan meneruskan persembahan mereka pada peringkat Kementerian,Negeri dan Kebangsaan.KIK yang Berjaya akan diberi anugerah dan peluang untuk membuat persembahan pada peringkat antarabangsa seperti ICQCC dan ASQ Team Achievement Awards dan lain lain lagi.
Objektif Program
Perkara yang utama yang ingin dicapai adalah untuk memperkenalkan Falsafah Sebenar QCC@KIK dan pentingnya KIK serta cara cara yang terbaik (best practices) dalam menjalankan projek KIK tersebut.Applikasi Putaran Rajah PDCA serta Alat QC yang asas(Q7) dan baru (M7) juga akan diajar oleh Encik Ramli Abu Hassan (Fasilitator Kursus) kepada semua peserta peserta.
Teknik KIK yang terkini akan juga di perkenalkan kepada peserta peserta kursus agar persembahan di peringkat kementerian,negeri dan kebangsaan akan di kenalpasti dan apa kah persediaan dan cara cara yang terbaik untuk berjaya dan maju sampai ketahap tertinggi seperti menjadi KIK peringkat Final KIK Negeri dan Kebangsaan.Inshallah.
Selain dari pada yang tersebut diatas kita juga akan memastikan yang Budaya Kualiti melalui projek projek KIK akan kekal dan KIK akan terus dijalankan dari projek ke projek setiap masa.

Kandungan Program
Definasi Sebenar Falsafah QCC@KIK .
Faedah Ketara dan Tidak Ketaranya KIK
Peranan Fasilitator,Ketua Kumpulan dan Ahli Ahli KIK
Formula Putaran PDCA
Apa kah projek KIK yang terbaik dilaksanakan?
Bagaimana mengenal pasti KIK anda memuaskan semua kriteria kriteria persembahan projek KIK?
Bersediakah KIK anda dengan sesi Q&A semasa persembahan nanti?
Apakah yang boleh di aksikan lagi ?
Alat Alat & Teknik yang boleh di applikasikan dalam Projek KIK anda.Q7 dan M7 tools.(yang terpilih sahaja)
Dan lain lain perkara…

Jangka Masa:
3 hari dari 8:00 pagi hingga 5:00 petang.

Peserta:
Bilangan peserta yang terbaik dijangka dalam 30 orang .

Faedah faedah menyertai program ini
Setiap peserta akan berjaya mendapat faedah faedah tersebut dibawah ini:
• Memahami akan pentingnya KEWUJUDAN KIK di Organisasi Anda.
• Memahami akan Formula Putaran Deming atau PDCA
• Memahami dan mengapplikasikan alat alat Q7 dan M7
• Mengenal pasti akan segala aspek projek KIK anda.
• Mendapat hasil dan membuat penambahbaikan ditempat kerja anda.Hasil dan faedah ketara dan tidak ketara merangkumi aspek Q,C,D,S.M & E
• Membuat persediaan yang terbaik untuk setiap konvensyen KIK samada peringkat Kementerian,Negeri atau Kebangsaan.
• Mengekalkan aktiviti KIK setiap masa di tempat kerja anda.
• Berjaya membina Budaya Kualiti & KIK

Ketua Fasilitator
Encik Ramli Abu Hassan juga menjadi Penal Pakar Rujuk KMK@KIK untuk INTAN sebegitu lama sudah.
Encik Ramli telah bergiat dalam Dunia QCC/ICC/KMK/KIK/MQT sejak tahun 1976 hingga sekarang.Pernah menjadi Pengerusi Jawatankuasa QCC di Matsushita Malaysia,Head of TQM Secretariat Affin Bank Berhad dan juga menjadi Panel Hakim untuk Konvensyen QCC/KMK/KIK di banyak syarikat swasta,agensi kerajaan dan peringkat negeri dan kebangsaan.
Pernah membentangkan kertas kerja di IQCCC 1996 di Kuala Lumpur dan menyertai delegasi QCC Malaysia di ICQCC di Tokyo,Bali dan Malaysia.
Ramli juga menjadi Pengasas Revolusi Aksi iaitu buku yang ditulisnya pada 2006.
Sila lihat biodata Encik Ramli seperti dalam lampiran.

Methodologi Program:
Kursus dikendalikan dalam Bahasa Malaysia dan Inggeris (jika perlu.)Ceramah,Kajian Kes,Bengkel dengan latihan secara individu dan kumpulan,tayangan video juga disediakan.Manual Latihan akan merujuk kepada buku buku QCC@ICC serta KMK@KIK dan Revolusi Aksi dan lain lain .
Sebutharga (quotation):
Yuran professional adalah RM3,500 sehari dan untuk 3 hari adalah : RM 10,500.00 (tidak termasuk penginapan,makan minum dan LCD projector&PA sistem dan kos pengangkutan (jika luar dari kawasan Lembah Klang)Satu set manual latihan akan sediakan oleh Encik Ramli untuk semua peserta peserta kursus.Jika berminat dengan cadangan tersebut harap memberitahu pihak RAHTC secara resmi dengan Surat Tawaran (Offer Letter) kepada:
Encik Ramli Abu Hassan,Principal Consultant
Ramli Abu Hassan Training & Consultancy (RAHTC)
19 Jalan 18/40
40200 Shah Alam
Selangor Darul Ehsan
HP:0192537165
Tel:03-55450975
Emel: ramlipromoter@yahoo.com
Bank : Alliance Bank Seri Muda Shah Alam,Selangor D.E.
Bank Acc No: 121270010044038
Acc Name: Ramli Abu Hassan Training & Consultancy

Kandungan Kursus (Program):

Hari Pertama:

8:00 pagi hingga 05:00 petang

8.00 – 9.30 Pengenalan Fasilitator dan Peserta Kursus
Latar Belakang dan Objektif Kursus
Sejarah dan falsafah QCC@KIK di Jepun dan Malaysia
KIK Body Slogan ? Siapa yang hebat? (Latihan/Exercise)

9.30 – 10.30 KIK dengan strukturnya
Peranan Fasilitator,Ketua Kumpulan dan Ahli Ahli

10.30 – 10.50 Minum Pagi

10.50 – 12.00 Mengenal apa itu Putaran Deming atau PDCA dan komponen komponen nya
Latihan/Exercise – Putaran Deming

12.00 – 1.00 Mengenal Pasti Projek KIK anda?
Latihan/Exercise : Apakah tema,tajuk dan perancangan projek KIK anda selepas Sesi Brainstorming Kumpulan Anda.

1.00 – 2.00 Makan Tengahhari

2.00 – 3.15 Memahami dan mempelajari Alat Alat QC serta Latihan/Exercise
-Carta Aliran
-Brainstorming
-Check Sheet

3.15 – 3.45 Minum Petang

3.45 – 5.00 Memahami dan mempelajari Alat Alat QC (sambungan)
-Rajah Pareto
-Graf & Carta Bar,Carta Pie

Sesi Soal Jawab bersama peserta kursus.

Tamat Sesi Hari Pertama

Hari Kedua

8:00 pagi hingga 05:00 petang

8.00-10.30 Memahami dan mempelajari Alat Alat QC (sambungan)
-Rajah Tulang Ikan
-Rajah Sebaran

10.30 -10.50 Minum Pagi

10.50 – 1.00 Memahami dan mempelajari Alat Alat QC Baru (M7)
-Rajah Affiniti
-Rajah Hubungkait
1.00 – 2.00 Makan Tengahhari

2.00 -3.15 Memahami dan mempelajari Alat Alat QC Baru (M7) (Sambungan)
-Rajah Pokok
-Rajah PDPC
-Rajah Arrow
3.15 – 3.45 Minum Petang

3.45 – 5.00 Memahami dan Mengenal Pasti Applikasi Alat Alat Q7 dan M7 dalam Projek KIK Anda
Sesi Soal Jawab bersama peserta kursus.

Tamat Sesi Hari Kedua

Hari Ketiga

8:00 pagi hingga 05:00 petang

8.00 – 10.30 Memahami Kriteria Penilaian KIK (terkini)
• Dokumentasi
• Persembahan
• Q&A
• Pamiran

10.30 – 10.50 Minum Pagi

10.50 – 1.00 Memahami Kriteria Penilaian KIK
(sambungan)

1.00 – 2.00 Makan Tengahhari

2.00- 3.15 Persediaan untuk Persembahan Projek KIK kepada Pihak Pengurusan (Dokumentasi & Persembahan)

3.15 – 3.45 Minum Petang

3.45 – 5.00 Rumusan dari Peserta Perserta (Action Plan)
Rumusan dari Encik Ramli (Fasilitator Kursus)
Ucapan Penutup (Pegawai Atasan Organisasi)
Sijil Penyertaan pada Peserta Peserta yang Berjaya.

Tamat Kursus.
Bersurai.

Disediakan oleh: Encik Ramli Abu Hassan
Prinsipal Konsultan
Ramli Abu Hassan Training & Consultancy
Shah Alam
Tarikh: 17hbNovember,2014

Testimoni Penglibatan Ramli Abu Hassan dalam Dunia QCC@KMK@KIK @ICC @MQT (as of Today)

The QCD Factor-why we need it so much to better our lives?

The QCD Factor-why we need it so much to better our lives?

As we all know we only introduce the TQM Philosophy in Malaysia since early 1980s to be exact in 1981 since like other developing nations Malaysia also realized to be able to get good business results and satisfied customers we need to continually produced quality products that are of high quality,reasonable costs and delivered on time everytime in full.Actually this is what the QCD factor is all about!

The introduction of TQM as a business philosophy both in business and in the government sectors we realized the importance of People Quality to help produce Quality products and also making a Quality Organization.

Only with the painstaking tasks of making Quality Important can we ensure we produce work right the first time and everytime.We do not want to produce errors or make mistakes in our work.With zero defect thinking we can ensure processes are  working right and everyone always want to work error free and maximise productivity while minimizing losses even to zero level wastages.

The TQM or TQC Philosophy have proven why the Japanese were able to become market leaders in the products they produce like TVs,Radios,cameras,cars and so many other electric and electronic products and their brands have become global names and loved by all.They managed to achieved that as a result of the quality way of doing their work and the quality mindset they professed at all levels of the organisation.They strictly practised quality and everyone must study quality and practise quality in their work as well in serving their customers all the time.

Many organisations also introduce TQM but many organisations also failed in their endeavours,why?

When we introduce TQM without the serious commitment of Top Management by dedicating their time,participation and support and only giving speeches without real actions then TQM will bound to fail.TQM can only flourish or work well when Top Management make it their passion and ensure everyone in their organisation do the same also.TQM have many designs and methodology and among the popular ones are:

• TQM must be studied by all and make it their culture in their company
• TQM must have tools and techniques to work well
• TQM is also about teamwork in actions
• TQM is all about having effective systems that everyone follow through
• TQM is also about making sure we have a Quality Planning,Quality Control and Quality Improvement in place.
• TQM is always about Satisfaction of the Customers
• TQM also begins at the Design Stage
• And many more….

Now in 2013,the TQM Philosophy have “slowed down” and many companies even government agencies like in Malaysia have not shown their great passion and commitment to make TQM as a sustaining culture or “the way we do things around here” mentality and the “tidak apa” ways have slowly crept in and important tools of TQM now seem irrelevant or unimportant like they used to be in the 1980s and 1990s..Why?

Project based teamwork like QCC or ICC in the private sectors and KIK in the Government Sectors are no more highly favoured and as a result workers apply less problem solving tools in their workplaces and the number of successfully completed projects become lesser and the ratio of participation in QCC or KIK have dropped drastically then before.So when we do less projects for control and improvement purposes then we are actually making less effort to help our organisation improves or sustained good outputs.Our cost of poor quality may increased and that effect our bottom line results also.For TQM based organisations the quantity of improvement projects is a measurement of good management and people participation.

The knowledge like the basics of The QCD Factor is also very important to ensure people work rightly and effectively all the time.They know why quality is important and how to achieve high quality.They also know the best ways to produce economically for their products and services.They also know that producing on time and in full will make their products  becoming world class and loved by all customers.

Finally with the emphasised to make QCD Factor important just like TQM as a Business Philosophy still relevant maybe the right step towards sustaining excellent business results and producing quality people to help build quality organisations or companies.Now they say we must be better in managing uncertainties in the world especially like our business and knowing rightly the QCD Factor and also the TQM Philosophy can at least make certain uncertainties become certain and produce the goodn results as we want it to happen all the time and everytime.

Written by Ramli Abu Hassan

1^st October,2013.

FAQ from mphonline for e-book publishing.Ramli have submitted his new book The QCD Factor for e-book production,promotion and global distribution.Lets see the results?

1. 1.     What are the advantages of publishing an e-book?
2. Production turnaround time is much faster than for printed books
3. Cost of production is lower, so publishers are more willing to take risks with e-book titles (they tend to be a lot pickier when it comes to printed books).
4. Also because of the lower cost of production, publishers generally give higher royalties for e-books.
5. Distribution is global
6. E-books are available for sale 24/7 through online bookstores
7. Unlike printed books, e-books are never out of stock
8. E-books are highly portable (a typical e-reader can carry thousands of books)
9. E-books are can be read on multiple devices (laptop, tablet, e-readers and even mobile phones)
10. Being completely digital e-books are environmentally friendly
11. E-books are the wave of the future (they already outsell printed books in the US and the trend is spreading globally).
12. 2.     What’s ePub?

The e-book format used by MPH Digital is ePub, an open e-book standard by the International Digital Publishing Forum. It is intended to be a universal format that publishers around the world can use for distribution and sale. One notable feature of ePub is re-flowable content, which means that the text can be optimized for a particular display device.

Some books with complicated formatting or those with lots of symbols and formulas are not suited to being converted into the ePub format, which was designed forvery text-centric books like novels. For publications not suited for the ePub format, we can make a version available in PDF format. Both ePub and PDF e-books will be copy-protect by Adobe DRM.

1. 3.     Where will my e-book be sold?

In Malaysia, it will be sold via MPH Online. However, we also have global distribution deals and your book will be available to e-book stores in over 50 countries around the world.

1. 4.     How will my e-book be promoted?

As with printed books, the bulk of the marketing work is usually done by the author. However, we can help by featuring you and your e-book through the MPH Digital website, which has various multimedia offerings (blog, podcast, video stream).

1. 5.     Great, how can I get started?

Submit a manuscript to us via this link or as an attachment in your e-mail tomphdigital@mph.com.my.