Posts Tagged ‘staff’

Ramli have actually written on this waste elimination subject in his earlier postings in this blog and still feel this subject need to be seriously dealt with as Malaysia is really experiencing lots of wastes coming from bad decisions at Govt,Corporate and Rakyat levels.What are they?

At the Govt levels,the Top Leaders are to be blamed since their decisions have effected many people and many decisions have also become “bad” and did not produce the results as expected.The decisions to invest or appoint Top Mgmt for Govt Agencies have at times become bad and these corrupt leaders have effected billions of RM to be lost and can never be recovered again!There are also decisions made where our investments turn “sour” and no OUTCOME are realized just wasted efforts,time,resources and opportunities better spent elsewhere!

The study of eliminating waste is serious business,why?When we study all these Cost of Poor Quality (COPQ) we realized the importance to think,plan and act well plus our monitoring system.When we have done our PDCA well we can at least reduce or even eliminate the chances of errors happening!We make many errors everyday and some errors we do not know that we have made it,why?

Errors are a result of many reasons and the most important of all is our mistakes due to reasons like did not understand the subject or situation well or errors made due to poor judgement and no detailed planning.In quality we called it making quality at the design stage where we think quality right from the start of our product initial stage not when the product is almost completed and need final inspection.Like in the manufacturing of cars like Proton or Perodua,they need to ensure quality is important at the early stages and not ensuring quality at the final inspection stages!Thats dangerous thinking actually.

When we want to produce a ZD Car we must ensure all throughout the supply chain knows what is Zero Defect!The many vendors of Proton or Perodua MUST guarantee a ZD status of their products before supply to their Main Customer!So that means quality input will result in quality output!

Many people think quality is the Quality Manager’s job and others have only secondary responsibility!This is wrong and everyone is responsible for quality of their products and services.

When we have almost 28 million Malaysians and if everyone of us think quality is important then the whole country can realistically become a Quality Nation and that also means quality output and minimal errors or defects.When we work or do it right first time (DIRFT) we will produce error free work or actions!Errors caused wastage and wastage in terms of time,lost opportunities,wasted resources like manpower used and raw materials used can be curtailed and put to better use.We need to work rightly  and producing what we have planned for and not making mistakes and piling up lots of wastages in the dust bins ready to throw as wastes or recycle for recovering what we can again.

Every hour Malaysia will lose millions of RM as a  result of poor decisions,poor conditions and errors made!Our Klang Valley transportation woes or problems also caused lost of thousands of hours of productivite time for all commuters when they should be quick to their destination but with all the “crazy” jams around KV,people get caught in the traffic and this situation seems to go on day after day,week after week,month after month and worst of all year after year without SERIOUS determination to STOP THE PROBLEM.

WASTE is so important to stop especially when a country or company find so difficult to make profits by sales or new product or service introduction.So,all the efforts to use the “head” to stop all wastes in our location is the best thing or action to take.When we do it right the first time we reduce or eliminate to call our people via telephone or memos or sms about our meeting dates or to attend a training programme scheduled in the month or quarterly scheduled.All these extra work of trying to make it right are WASTES!This must be curtailed or best STOP.

There are many ways to eliminate waste and among them are understanding the 7 sins of MUDA..Ramli will write on this subject later in this BLOG..so watch out for the next posting….

For enquiries or training contact Ramli at 019-2537165 or emailed at ramlipromoter@yahoo.com

As Ramli was developing his new BLOG some time ago and named it pramleeelvis BLOG little did he realized that there was some important coincidences in that name that contains the 3Es!What are the 3Es then?

In Ramli’s 1st book that was published on 24thMarch,2006,Ramli wrote about the importance of the 3Es in Management and that 3Es stand for:

1. E for Excellence

2.E for Excitement

3.E for Enthusiasm

later on there are also many other Es that can add to the earlier 3Es which are:

4.E for Energy

5.E for Enlightenment

OK,lets study now the 1st E ie.Excellence.

To be World Class,we must be excellent in all things we do of course the good and right things only.We do not want to be excellent in cheating,bribe giving,late coming etc…

We as Top Mgmt and staff must all aspire to attain excellence in all things and all areas of our work.We must know that by being excellent we are in fact performing at 100% level and thats the highest level we can go!Like in school,when you get all right results in your exams you get a 100 marks and that qualify you a A+ rating (now in schools they have a A-,A and A+ rating system.

For companies to become World Class they must be the best in the world in what they produced or provide services to their domestic and global customers alike.Companies like Microsoft,Apple,McDonalds,Coca Cola,Nokia,Citibank,Panasonic and many others like in the Fortune 500 Global Ranked companies are all excellent in their performance.They know what their customers preferences are and how to continually satisfy them all the time and become loyal customers to their brands.These World Class companies are so passionate and “will go all the way” to become excellent and meet to their customers’ needs and demands.

Next E is excitement.

Excitement like in the dictonary it means feeling very happy and enthusiastic because something good that is going to happen.

For Top Mgmt and Staff,they must always be Excited with their job and environment because only by this positive attitude can they be always motivated and produce good results even though the challenges and competition is stiff and at times cruel! When we have a majority of excited employees then we already won 50% of the actual “battle” and the other 50% comes from the actual execution of their work and smartness.If we have a football team that is not excited to win the championship then I am sure this team will not win the match and at best just get a draw only.

The next E is enthusiasm which means the feeling of being very interested in something or excited by it!According to the Greatest Entrepeneur as reported by Fortune Magazine sometime ago,Tan Sri Konosuke Matsushita once taught us that an Enthusiastic worker or manager is one behaving like a “magnet” where due to his great interests and excitement all his teammates and co workers want to “copy” him/her and have great affection or respect for his/her exceptional abilities or job performance even though he/she is not that well academically educated.Do you have many of this enthusiastic people in your company?

The rest of the Es are Energy where you need to possess a certained amount of energy especially physically and also mentally if you are to venture in some major projects in your company.If you lack this energy then your tiredness will soon make you lazy and not “ummph” enough to carry out your work and complete with 100% results.

The other E is Enlightenment where after all the 4Es are executed very well,then you will get your rewards and feel so enlighted or mission well accomplished!The spirit of Malaysia Boleh or Yes,Malaysia Can is also needed so that with the great success achieved then you feel that you have made Malaysia proud and better as a result of some great accomplishments like scaling the top of Mount Everest,winning the Thomas Cup or ability to sell your products to the EU markets etc…

So,this realization of the significance of the 3Es in Ramli’s earlier book Revolusi Aksi and with the pramleeelvis Blog name shows how important these 3 Es plus the other 2Es must be strongly promoted,taught and executed in all businesses as well as in government agencies.This is the way for Malaysia to become World Class and achieved all the targets of a high income economy and World Class Talented People.Inshallah.

for details or enquiries,please contact Ramli at hp:+6019-2537165 or email: ramlipromoter@yahoo.com

Ramli have also training modules for World Class Performance and Revolusi Aksi,please take note.