The need for change is always important in a country like Malaysia because as they say the only thing that is constant is CHANGE!
However the “new things” or ideas made like a new establishment,a new methodology, a new guide,a new way of doing things and all that is new seem to leave a lot of question marks?Why?
These are what the modern world now called Management Fads!These are ideas created with such WOWs and then disappear from the Corporate Map as fast they appeared earlier on!Why?
These new management fads just cannot exist anymore or stand the test of time due to being a copy of some older ones and actually the originator have not be honest enough to tell the world that he/she/they copied from some old management tool/s to now tell the world they have a new tool!
Ramli have been taught and practice Total Quality Management ever since he started work with Matsushita in 1976 in Sg.Way FTZ,Malaysia.From these early days Ramli learned about the fundamentals or basic of TQM@TQC@CWQC.Here we learn about the important role of Top Mgmt,Middle Mgmt and Employees as to how to make a Quality Product or Service through Quality People and Company.We learm about all the Basics of Quality,Quality Control and Quality Assurance.We also learn about the importance of Team Work,Projects,Tools&Techniques and many others.
We learn about Gurus of Quality like Deming,Juran,Crosby,Ishikawa,Imai and also Mgmt Gurus like Drucker,Matsushita,Henry Ford.We also learn from Business Leaders like Walton,Welch,Morita,Honda and many others including Gates,Packard and others.
The problem of new management ideas are being developed or “coined up” by Academia Experts and not so from Business Leaders and thats where the real deal is realized.How can people in air conditioned rooms or inhouse locations tell the whole world that their ideas are workable when there is no “hands on” or gemba(at site) situations?You cannot tell the world to cook delicious steaks if you describe or teach from reading books only but it will be better if you are a chef that have cooked many times the steaks concerned and you know whats its like to have a steak cooked with medium rare or just fully cooked!The tastes are different depending on the customer requirements!
Crosby will never agree with all these 6 Sigma stuff since he was the real man propagating ZERO DEFECT in all areas of work.Why?
Zero Defect can be debated many times as to the real objective of its existence.Was it only a mind set goal or really to make it happen at all workplaces?
Zero Defect or ZD really helped the world to go for the ultimate in quality performance because like in the 4 Absolutes of Quality that Crosby profess,ZD is the standard of performance n our work.No defect at all.How can we practice 6 Sigma in the airline industry where we allow a tolerable 3 air crashes per 1 million flights.The main aim is NO Air Crashes at all for as long as we can!Air crash means lost of lives and creating lots of sorrows and hardships to all involved and that include other businesses like heart transplants,delivering babies and marraiges.We want if possible all to be ZD!
In Malaysia the “war cry” for the need of innovation and creativity in the govt sector as well as private sector is going on everyday BUT actually this so called campaign have started way back in 1983 when Tun Mahathir launched the Look East Policy where what Japan or Korea or Taiwan do,Malaysia will copy and make it better!
The start of the QCC or KMK activities involving the “sokongan” group and workers group have all emphasised the importance of suggestions@ideas and these are done through creative and innovative ways or at time known as quality improvement or breakthroughs!
QCC@KMK now more popularly known as ICC@KIK (new branding only in Malaysia) have all focus on getting improvements made via their projects usually half yearly and yearly duration.All QCC@KMK projects produced great results and stats have shown from MPC and INTAN (the coordinating bodies for private and govt sectors) the savings of many millions of Ringgit all this while!
So,no need to shout to tell Malaysians of the need of innovation and creativity when in the first place all these basic foundations are done and deleivered already since 1983 BUT was not monitored well and continual improvement made to the existing processes or system!Thats the problem!
Malaysia have so many actions or activities introduced by all the PMs in our history of 54 years of Independence BUT as a new PM comes into office or a new KSN or CEO comes into office,they too want their ideas to be implemented and “kick out” the old or former ones!
This is a sheer wastes of Public Funds and the wheel keep on rotating with no concrete results or holding the gains stuff just more actions and more waste of public or shareholders money.
Lets FOCUS on all we have done since 1957 and all good actions or projects we maintained and improved upon and all poor results or methodologies lets stop or discard them!
The Malaysian Education System is one area we must seriously review and all these problems of “nak bahasa atau inggeris” as our medium of communication and education syllabus be studied and that have produced the best results be used and not become a “political game” for all those politicians and interested people with selfish vested interests dictate our future!
So as Ramli analysed it is all about having Malaysian Leaders and Followers with Positive Personalities ie.with Great Faith in Allah SWT (God Almighty) who will lead and manage with sincerity,honesty,passion,dedication,discipline and all because of Allah First and Me Last attitude.
The Quran and Hadiths have been in existence almost over 1400 years ago together with all the Old Kitabs since Prophet Adam a.s. and they are still relevant and MUST be adhered to since Allah SWT have informed Prophet Muhammad pbuh that Islam is already made perfect and it is just for all Muslims to abide to it all the time and without need for any revisions since Allah SWT Knoweth’s Best and HE is the Almighty and Merciful.
Lets hope Malaysia become a Great Nation with Great People (Talent) and only with prudent management and right usage of public funds and acknowledging past good or best practices rather than creating new useless ones can make Malaysia greater to greatest!
Call Ramli at hp:+6019-2537165 or emailed at ramlipromoter@yahoo.com
see Ramli’s profile at http://www.linkedin.com/in/ramlipromoter
any financial support,please banked in at Ramli Abu Hassan,Maybank Acc: 164173649135
Thank YOU.
Pramleeelvis's Blog 