My youngest daughter is studying in UiTM Kota Samarahan in Sarawak and will fly from Kuching to KLIA always for trip back home in Shah Alam or back to campus from KLIA to Kuching to enter the new semester at UiTM Kota Samarahan.
She at times need to carry extra baggage than the normal allowed by MAS or Air Asia.Last trip she was flying on MAS and she really loved it especially the Malaysian Hospitality treatment!She at that time was flying with only 20 kgs and so no need to pay extra for any excess baggage.She also used to fly with Air Asia but the airline have no free baggage allowed but you need to pay RM50 if you tend to check in your baggage up to 30 kgs.Well stated and understood anyone flying with Air Asia.
So,why MAS is different?
Ramli called up MAS and if you want to carry extra weight you must pay RM15 for every extra kg!So,for 30 kgs baggage you must pay MAS extra RM150 for that extra 10 kgs.RM 50 and RM150 is a lot of difference? So,why fly MAS when the extra baggage is already “hurting your pocket or wallet” unnecessarily after the higher fare flying with MAS than Air Asia?
If the 30 kgs cost my daughter only RM50,I am sure I will booked and confirmed the return flight from KLIA to Kuching by MAS and not Air Asia,thats simple actually!The MH factor is great but when MAS Top Mgmt do not study in TOTAL the flight costs than they will lose Millions of RM due to this small factor of extra costs for extra 10 kgs of baggage!Maybe the MH factor is not just Malaysian Hospitality but paying for your MAS Ticket at reasonable and realistic rates available as compared to your competition!What you think all frequent flyers?
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